Privacy Policy
Last Updated: December 31, 2024
Welcome to Trendcraftid!
At Trendcraftid, we are committed to providing you with high-quality handbags while ensuring your personal information remains secure. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal data. By using our website, you agree to the practices described in this policy.
Information We Collect
At Trendcraftid, we collect both personal and non-personal information to ensure we provide you with a seamless and customized shopping experience. The types of information we collect include:
Personal Information
Name: We collect your full name to process your orders and personalize your shopping experience.
Email Address: Your email is collected to send order confirmations, shipping updates, customer service responses, and promotional offers (if you have opted in).
Phone Number: We may collect your phone number to provide real-time order updates and assist with
customer service inquiries.
Billing and Shipping Addresses: We gather these details to correctly process and deliver your orders to the right location. We may also use this information for billing purposes if required.
Payment Information: We collect payment details, such as credit card numbers or other payment methods, to process transactions securely. However, all payment details are handled by trusted third-party payment processors (e.g., PayPal, Stripe), and we do not store this information on our servers.
Non-Personal Information
IP Address: We collect the IP address of your device to identify your location and prevent fraud, as well as to improve website performance.
Device Information: This includes details about the type of device you are using (e.g., mobile, tablet, or desktop) and its operating system to optimize the website experience for different devices.
Browser Information: We may gather details about the browser you are using (e.g., Chrome, Safari, Firefox) to ensure our website is compatible with the most commonly used browsers.
vWe track the pages and products you visit on our website to understand your interests and to provide personalized recommendations.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on how you interact with our website. This information is used to remember your preferences, improve functionality, and offer relevant ads or content.
Voluntary Information
Product Reviews and Feedback: If you leave a review, rating, or feedback on a product, we collect this information to improve our products and services. This information may also be used to improve our customer experience.
Contact Form Information: When you contact us through our support forms or other communication channels, we may collect any additional details you provide, such as your inquiry, request, or message.
Automatic Data Collection (Analytics)
Website Traffic Data: We collect information about your visit to our website, such as how you arrived at our site, pages viewed, and the time spent on those pages. This information is gathered through analytics tools like Google Analytics to optimize the performance of the website and enhance user experience.
Location Data (Optional): If enabled, we may collect location data to provide location-based services or personalized product recommendations based on your geographical area. You can choose to disable location services at any time.
All of this information is collected in compliance with relevant data protection laws, and we ensure that it is kept secure. We only collect data that is necessary to operate and improve our business operations, enhance your shopping experience, and provide excellent customer service.
How We Use Your Information
The information we collect is used to:
Process your orders
Communicate order status, updates, and promotions
Personalize product recommendations
Improve our website’s functionality
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with trusted third-party providers (such as payment processors and delivery services) to facilitate order fulfillment and enhance your experience. We may also share information if required by law or for fraud prevention.
Cookies and Tracking Technologies
At Trendcraftid, we use cookies and similar tracking technologies to enhance your browsing experience, improve the functionality of our website, and offer personalized services. Cookies are small text files stored on your device when you visit our site. We use several types of cookies, including essential cookies that are necessary for the website’s functionality, performance cookies that help us analyze how the site is used, functional cookies that remember your preferences, and targeting cookies used for personalized advertising. Additionally, we may use social media cookies to track activity and allow content sharing on platforms like Facebook or Instagram. These cookies help us offer a more tailored shopping experience by remembering your preferences, personalizing content and ads, and analyzing website traffic. While most cookies are necessary for the website to function smoothly, you have the option to manage or disable them through your browser settings. However, please note that disabling some cookies may limit the functionality of certain features. We may also use third-party cookies for analytics or advertising purposes, and these third parties have their own privacy policies. For more information, you can review or manage cookies through your browser’s settings, and we encourage you to periodically check this section for updates.
Data Security
We implement industry-standard security measures to protect your personal data. All sensitive information, such as payment details, is transmitted securely using SSL encryption. While we strive to protect your data, no system can guarantee complete security, so we encourage you to use strong passwords and enable two-factor authentication.
Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of your data.
Correction: Update any inaccurate information.
Deletion: Request the deletion of your data (subject to legal obligations).
Opt-Out: Opt out of marketing communications.
Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at support@trendcraftid.com.
Third-Party Links
Our website may contain links to third-party platforms, services, or websites, such as social media profiles, payment gateways, or external tools we use to enhance your shopping experience. While we carefully select these third-party links, we want to make it clear that once you click on them and leave our website, your personal data is no longer under the protection of this Privacy Policy. These third-party sites have their own privacy policies and terms of service, which may differ from ours. Therefore, we encourage you to read the privacy policies of these external sites before sharing any personal information or making transactions. We are not responsible for the content, practices, or privacy policies of these third-party websites, and we advise you to exercise caution when visiting or interacting with them.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When significant changes are made, we will update the “Last Updated” date at the top of this page. In some cases, we may notify you about these updates by displaying a prominent notice on our website or sending you an email. It is important to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our services or website after such changes will be considered your acceptance of the updated terms. If you have any questions about the changes or how they impact you, please feel free to contact us.
CONTACT iNFORMATION
If you have any questions or concerns about this Privacy Policy, please contact us at:
Business Name: Trend Craftid
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (214) 638-4961
Business Mail:Â support@trendcraftid.com
Business Address:Â 4278 Towne Lake Ct, Irving Texas 75061, United States